OUR PRODUCTS AND SERVICES
Amcrest products are part of a generation of advanced remote monitoring and surveillance systems which bridge the gap between powerful capabilities, ease of use and affordability. With their high quality and robust design, our cameras allow you to securely monitor your home, small business or medium to large enterprise. Our camera systems are designed to record and deliver live video and audio to you anywhere in the world.
We distinguish ourselves by an unrelenting commitment to excellence in terms of our product software, hardware and support. We spend months, even years, developing and testing each product before release to ensure it works as it should and we continue to improve our products after release through firmware updates to enhance features, simplicity, reliability and security.
We are a top rated security products manufacturer and distributor servicing hundreds of thousands of customers worldwide primarily across the United States, Canada, the UK, Germany and France. We provide free after-sales support and local warranty services to all of our customers in their local countries. All of our US sales ship from within the United States and are guaranteed by our local US warranty and support services out of our Houston, TX, location. Similarly all sales in Canada, the UK, Germany and France ship from local warehouses in their respective countries.
When you purchase an Amcrest product you are not only purchasing the product, but also the value-added services of our 24 - 48 hour shipping from our local warehouse, complete after-sales technical support as well as our US/local replacement warranty and return services. If you have any questions or comments please do not hesitate to contact us. You can reach us by dropping an email to sales@amcrest.com or calling us at one of the phone numbers on our contact us page.
OUR VALUES
We are guided in pursuit of our purpose by a set of core values that inspire us and which we believe will remain relatively constant as we continue our journey forward. Those values are as follows:
Focus on the customer, and everything else will follow.
If there is one thing we have learned over the years, it is that customers will not hesitate to let you know what you're doing right, and what you're doing wrong. It is primarily due to this very fact that Amcrest was born. Therefore, every piece of feedback we get is treated as constructive criticism, and acts as a system of checks and balances in order to make our products and services better, easier, and more relevant to our customers. The idea here is that without our customers, we would not exist.
0 comments: